231 Dundas St Etwo businesses, both on the ground floor

Kind Pharmacy →Kind Clinic →

Vision

Five pharmacies and five clinics by 2030

One pair at a time, each one paying for the next. The dates below are targets, not commitments, and every phase depends on the one before it working.

  1. 2026231 Dundas St E, TorontoSecured, under construction
  2. 2027A second downtown sitePlanned
  3. 2028Vaughan areaPlanned
  4. 2029OntarioPlanned
  5. 2030OntarioPlanned

The plan

One pair at a time

Each phase depends on the one before it. If 231 Dundas does not work, the rest of this list is not a plan, it is a wish.

  1. 2026

    The first pair

    231 Dundas St E, Toronto — Secured, under construction

    • Finish the build-out at 231 Dundas: dispensary, compounding lab, exam rooms
    • Complete accreditation with the Ontario College of Pharmacists, then open the pharmacy
    • Open the clinic through the second door, with a family physician on site
    • Get the two working as one operation before adding anything else to it
  2. 2027

    The second pair

    A second downtown site — Planned

    • Bring a second downtown pharmacy and clinic into the group
    • Run two sites as one network: shared stock, shared coverage, one set of records between the pharmacies
    • Make it possible to move between the two without repeating yourself
  3. 2028

    The third pair, outside the core

    Vaughan area — Planned

    • Open a pharmacy and clinic in the suburbs — Vaughan is the area we have looked at hardest
    • Rebuild the same model where the foot traffic is different, and find out which parts of it were downtown-specific
    • Turn what survives that into a template
  4. 2029

    The fourth pair

    Ontario — Planned

    • Open the fourth pharmacy and clinic against the template
    • Move staff and stock across four sites as routine rather than as an exception
  5. 2030

    The fifth pair

    Ontario — Planned

    • Open the fifth pharmacy and clinic
    • Five pharmacies and five clinics in Ontario, each with a compounding lab and a family practice through the next door

Why this model

The reasoning, not the conclusion

We took a building with two doors instead of two buildings. Here is why, argument by argument.

Prescribing and dispensing thirty seconds apart

Most of what makes ongoing treatment fail is friction — a second trip across the city, a fax that never arrives, a prescription that runs out before anyone notices. When the person writing the prescription and the person filling it are in the same building, that whole category of failure gets smaller. It matters most for the things people take every day, and for the monitoring that goes with them.

Compounding is the part of pharmacy that is hard to copy

A compounding lab is capital, roughly a year of regulatory work, and a pharmacist who knows how to run one. That is why most pharmacies do not have a lab, and why somebody who needs a preparation made to a strength that is not on a shelf gets sent elsewhere and waits days. We would rather be the place that makes it than the place that refers it out.

The licence is the barrier, and we are going through it the slow way

A pharmacy in Ontario needs accreditation from the Ontario College of Pharmacists and a pharmacist who owns a majority of it. A clinic has to be structured the way the College of Physicians and Surgeons requires. Those rules are slow, and that is the point — they are also what stops the next operator from opening across the street in a month.

The demand is demographic, not a forecast

Ontario’s population is projected to grow by roughly 30% by 2046, and the share of Canadians over 65 keeps climbing. Both show up in the same place: more prescriptions, more chronic conditions to manage, more people looking for a family doctor and not finding one.

A second location is worth more than twice one location

Two sites can move stock between them, cover each other’s shifts, and buy as one. Somebody who moves across the city stays with us. None of that is available to a single store, and all of it gets better with the third site and the fourth.

We write our own software, so trying something costs almost nothing

The tools we run the company on are ones we built. We can try a workflow, watch it fail, and change it inside a week — rather than filing a request with a vendor and waiting a year to find out the answer is no. What that actually is today, including the parts that do not exist yet.